76784238.2-2623Virginia Decodedhttps://vacode.org2016InsuranceHome Protection Companies And Home Service Contract ProvidersHome Service Contract ProvidersProhibited acts2006, c. 634.http://law.lis.virginia.gov/vacode/38.2-2623//38.2-2623/38.2/26/2/38.2-2623

section

A

AA1

A provider or its representative shall not in its home service contracts or literature make, permit or cause to be made any false or misleading statement, either oral or written, or deliberately omit any material statement that would be considered misleading if omitted in the sale, offer, or advertisement of the home service contract.section

B

BB1

No provider shall make or permit any unfair discrimination between individuals in the provider fees charged for any contract or in the performance of services.section

C

CC1

No provider shall fail to perform the services promised under the home service contract in a timely, competent, or workmanlike manner.section

D

DD1

The purchase of a home service contract is not mandatory.section

E

EE1