CODE OF VIRGINIA

DEPARTMENT TO PROVIDE SELF-SERVICE OPTIONS TO CUSTOMERS (§ 46.2-216.4)

The Department may provide, at its offices, self-service options that will
provide customers with access to the Department’s Internet transactions
for persons who would prefer to transact their business with the Department
accordingly. In determining the form and number of such options, and whether any
option will be made available at a location, the Department shall consider the
volume of business and the cost effectiveness of implementing any such option at
the location.

HISTORY: 2003, c. 320.